We want you to love your shoes from Charis & Doxa! If you're not in love with your shoes for any reason, you may request an exchange or refund.
30-Days: All returns, either an exchange or refund, must be requested within 30 days of your delivery date.
Original Condition: Items are eligible for return if they are unworn and in the same condition as when they were received. Items must be returned in their original packaging. Fees: $4.95 for missing packaging.
Non-Refundable: Please note that rushed shipping costs, gift cards, and final sale items are non-refundable.
Charges: We offer one size exchange or return at no additional charge on regularly priced items. On items marked "sale", "final sale", "discount" return/delivery charges will apply.
To submit a request, click here.