Our heels and wedges generally fit about a half size large so we recommend ordering a half size smaller than what you normally wear in this style of shoe. For example, if you normally wear a size 8 heel or wedge then we recommend ordering a size 7.5 for that perfect fit.
Our flats typically fit true to size, unless you have a wide foot. If that's you, we recommend ordering a half size larger than what you normally wear in this style of shoe. For example, if you usually wear a size 8 in flats then we recommend ordering a size 8 for that perfect fit.
We want you to love your shoes from Charis & Doxa! If you're not in love with your shoes for any reason, you may request an exchange or refund.
30-Days: All returns, either an exchange or refund, must be requested within 30 days of your delivery date.
Original Condition: Items are eligible for return if they are unworn and in the same condition as when they were received. Items must be returned in their original packaging. Fees: $4.95 for missing packaging.
Non-Refundable: Please note that rushed shipping costs, gift cards, and final sale items are non-refundable.
Charges: We offer one size exchange or return at no additional charge on regularly priced items. On items marked "sale", "final sale", "discount" return/delivery charges will apply.
To submit a request, click here.
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We typically respond within four hours during our normal business hours of 9-6 Monday through Friday.
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