Our heels and wedges generally fit about a half size large so we recommend ordering a half size smaller than what you normally wear in this style of shoe. For example, if you normally wear a size 8 heel or wedge then we recommend ordering a size 7.5 for that perfect fit.
Our flats typically fit true to size, unless you have a wide foot. If that's you, we recommend ordering a half size larger than what you normally wear in this style of shoe. For example, if you usually wear a size 8 in flats then we recommend ordering a size 8 for that perfect fit.
We want you to love your shoes from Charis & Doxa! If you're not in love with your shoes for any reason, you may request an exchange or refund.
30-Days: All returns, either an exchange or refund, must be requested within 30 days of your delivery date.
Original Condition: Items are eligible for return if they are unworn and in the same condition as when they were received. Items must be returned in their original packaging. Fees: $4.95 for missing packaging.
Non-Refundable: Please note that rushed shipping costs, gift cards, and final sale items are non-refundable.
Charges: We offer one size exchange or return at no additional charge on regularly priced items. On items marked "sale", "final sale", "discount" return/delivery charges will apply.
To submit a request, click here.
Shipping
Our standard shipping option is FREE on regularly priced items within the continental United States and typically arrives within 10-12 business days. Shipping charges may apply on sale or discount items as specified on related product pages.
We offer expedited and international delivery options at the time of checkout.
You’ll receive email notifications, with the tracking number, as soon as your package is on its way or if anything changes!
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